Tekeez - Issues with Tekeez Voice causing problems with calls – Incident details

All systems operational

Issues with Tekeez Voice causing problems with calls

Resolved
Partial outage
Started over 3 years agoLasted about 2 hours

Affected

Telephone Services

Partial outage from 11:01 AM to 12:50 PM

Tekeez Voice

Partial outage from 11:01 AM to 12:50 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    All systems should be now back to normal and calls in/out should be working again now.

    Apologises for any inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. Reports of issues with incoming and outgoing calls are currently being investigated.