Tekeez - Notice history

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Notice history

Feb 2023

No notices reported this month

Jan 2023

No notices reported this month

Dec 2022

Issues with logging in to Ultimate Exchange Email
  • Resolved
    Resolved

    We have now made contact with all affected users and have provided solutions on an individual basis.

  • Identified
    Identified

    Our providers engineers are still working on a resolution on the server incident. In the meantime everyone has been setup with an alternative email account which is now active. During this week we will move all users to a new permanent platform.

    If you have an account with us you'll already have had details of your new setup.

  • Update
    Update

    Engineers are still working on fix for the issue with the email servers. In the meantime we have a workaround for any users affected, so please make contact if you haven't already for us to get that working for you.

  • Monitoring
    Monitoring

    Our providers have confirmed to us that they have a major server incident in progress and are working hard to fix the issues, however, this is not expected to be a quick fix.

    We are looking at all the options available to us and will publish another update soon.

  • Update
    Update

    Engineers are still working on a fix to the login issues with the email, and will continue until the issue is resolved. Apologies for any inconvenience caused by this issue.

  • Update
    Update

    All email engineers are working hard to fix the issue which is still ongoing. We will post more updates as they come.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are investigating reports of connectivity issues to our Ultimate Exchange environment. Users may experience an error upon accessing the Outlook Web App (Webmail) and syncing their email client(s). We will provide further updates as they become available.

Dec 2022 to Feb 2023

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